Privacy Policy
Privacy Policy
The controller responsible for data processing is:
Sandra Geffers
Benzstrasse 22
79232 March-Hugstetten
Germany
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data. Your data is processed in accordance with the GDPR and Section 96 Paragraph 3 of the German Telecommunications Act (TKG).
1. Access data and hosting
You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data). This access data is used exclusively to ensure the smooth operation of the website and to improve our services. This serves our legitimate interest in the correct presentation of our website, which outweighs any potential impact on your privacy, in accordance with Article 6(1)(f) of the GDPR. All access data is deleted no later than one month after your visit to our website.
Hosting
The services for hosting and displaying this website are partly provided by our service providers as part of data processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Canada, New Zealand, Japan, the United Kingdom, and the USA. A decision by the European Commission regarding an adequate level of data protection for the USA exists as a basis for transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on the following: Standard Contractual Clauses of the European Commission. Notwithstanding the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is adopted, data transfers will continue to be based on Standard Contractual Clauses of the European Commission. Our service providers are located in and/or use servers in the following countries: Australia, India, and Singapore. The European Commission has not issued an adequacy decision for these countries. Our cooperation with you is based on the following safeguards: Standard Contractual Clauses of the European Commission.
2. Data processing for contract fulfillment and contact purposes
Data processing for contract fulfillment
For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Required fields are marked as such, as we absolutely need this data for contract processing and cannot ship the order without it. The specific data collected is evident from the respective input forms. Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted from further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
Inventory management system
For order and contract processing, we use merchandise management systems from external service providers. These service providers process data on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Customer account
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy.
Contact
As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permissible and about which we inform you in this statement.
3. Data processing for the purpose of order fulfillment
For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent during or after your order, we will, based on this consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address to the selected shipping provider so that they can contact you before delivery for the purpose of delivery notification or coordination. You can revoke your consent at any time by sending a message to the contact details provided in this privacy policy or directly to the shipping provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.
DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn, Germany
General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany
United Parcel Service Deutschland S.à rl & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany
DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
4. Data processing for payment processing
When processing payments in our online shop, we work together with the following partners: technical service providers, credit institutions, payment service providers.
Data processing for transaction processing
Depending on the payment method selected, we will forward the data necessary for processing the payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data protection policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this data protection policy.
Data processing for the purpose of fraud prevention and optimization of our payment processes
Where necessary, we provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Article 6(1)(f) GDPR, override any conflicting interests, in protecting ourselves against fraud and in efficient payment management.
Identity and credit check when selecting Klarna payment services
Klarna Direct Debit, Purchase on Account via Klarna, Klarna Installments: If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we will forward your data to Klarna for payment and contract processing in accordance with Art. 6 Para. 1 Sentence 1 lit. b) GDPR. This data is transferred so that Klarna can issue an invoice for your chosen payment method and conduct an identity and credit check. Please understand that we can only offer you the respective Klarna payment method if it is approved based on the results of the credit check. Detailed information on this and the credit agencies used can be found in the [link to Klarna privacy policy]. Privacy information as can be seen from Klarna.
Identity and credit check when selecting Billpay payment services (operated by Klarna Bank AB)
If you choose to use the payment services of Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we will forward your data to BillPay for payment and contract processing in accordance with Art. 6 Para. 1 Sentence 1 lit. b) GDPR. This data transfer is necessary so that BillPay can issue an invoice for your chosen payment method and conduct an identity and credit check. Please understand that we can only offer you the respective BillPay payment method if it is approved based on the results of the credit check. Detailed information about this and the credit agencies used can be found in the [link to relevant information]. Privacy information as can be obtained from BillPay.
Identity and credit check when selecting "purchase on account" via PayOne
If you choose the payment method "purchase on account" (offered by PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt am Main, Germany (hereinafter "PayOne")), we will forward your data to PayOne for payment and contract processing in accordance with Art. 6 Para. 1 Sentence 1 lit. b) GDPR. This data transfer is necessary so that PayOne can issue an invoice for your requested payment method and conduct an identity and credit check. Please understand that we can only offer you the "purchase on account" option via PayOne if it is approved based on the results of the credit check. Detailed information about this and the credit agencies used can be found in the [link to privacy policy/data protection information]. Privacy information as can be seen from PayOne.
Identity and credit check when selecting "purchase on account" via PayPal and Ratepay
If you choose the payment method "purchase on account" (offered via Ratepay GmbH, Franklinstrasse 28-29, 10587 Berlin (hereinafter "Ratepay") and PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter "PayPal")), we will forward your data to Ratepay for payment and contract processing in accordance with Art. 6 Para. 1 Sentence 1 lit. b) GDPR. This data transfer is necessary so that Ratepay can issue an invoice for your chosen payment method and conduct an identity and credit check. Please understand that we can only offer you the "purchase on account" option via Ratepay if it is approved based on the results of the credit check. Detailed information about this and the credit agencies used can be found in the [link to relevant information]. Privacy information This information can be found on Ratepay's website. Additional information regarding data protection at PayPal can be found here. here .
5. Advertising via email
Email newsletter with registration, newsletter tracking with separate consent.
When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data processing that is legally permitted and about which we inform you in this privacy policy. If you have also given us your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR to analyze our newsletters, we will also analyze your use of our newsletter by measuring, storing, and evaluating open and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking"). For this analysis, the emails we send contain single-pixel technologies (e.g., web beacons, tracking pixels) stored on our website. Specifically, for the analysis, we link the following "newsletter data"—the page from which the newsletter was requested (referrer URL), the date and time of the request, a description of the type of web browser used, the IP address of the requesting computer, the email address, the date and time of registration and confirmation, and the single-pixel technologies—to your email address or IP address and, if applicable, a unique ID. Links contained in the newsletter may also include this ID. You can unsubscribe from newsletter tracking at any time, either by sending a message to the contact address provided or by using the unsubscribe link in the newsletter. The information will be stored for as long as you are subscribed to the newsletter.
Newsletter distribution
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA. There is a decision by the European Commission regarding an adequate level of data protection for the USA as a basis for transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on the following: Standard Contractual Clauses of the European Commission. Notwithstanding the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is adopted, data transfers will continue to be based on Standard Contractual Clauses of the European Commission. Our service providers are located and/or use servers in the following countries: Australia. There is no adequacy decision from the European Commission for this/these country/countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.
6. Cookies and other technologies
General information
To make your visit to our website more attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
Privacy protection on end devices
When you use our online services, we employ essential technologies to provide the explicitly requested telemedia service. Storing information on your device or accessing information already stored on your device does not require your consent in this respect. For non-essential functions, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain valid until you adjust or reset the relevant settings on your device.
Any subsequent data processing through cookies and other technologies
We use technologies that are essential for the use of certain functions on our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves our overriding legitimate interests in optimizing the presentation of our offerings, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. We also use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) and for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™. If you have consented to the use of these technologies in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, you can withdraw your consent at any time by contacting us using the contact details provided in the privacy policy. Alternatively, you can also access the following link: Contact . If you do not accept cookies, the functionality of our website may be limited.
Consent Manager Platform (CMP)
On our website, we use a consent management service (“Consent Manager Platform (CMP)”) to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your consent, where required, to the processing of your personal data by these technologies. This is necessary, in accordance with Article 6(1)(c) GDPR, to fulfill our legal obligation under Article 7(1) GDPR to be able to demonstrate your consent to the processing of your personal data. The Consent Manager Platform (CMP) we use is a service provided by [Provider Name]. eezee Vertriebs GmbH , Niederwaldstraße 2
79336 Herbolzheim , Germany, which processes your data on our behalf. After you submit your cookie consent on our website, the web server stores the following data: IP address, device information, browser information, language settings, the website accessed or its URL, the date and time of your consent declaration, and information about your consent behavior. The following technologies are also used, which contain information about your consent behavior: cookies. Your data will be deleted after 3 years unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, or we reserve the right to use your data beyond this period, which is legally permitted and about which we inform you in this declaration.
7. Use of cookies and other technologies
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued using the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your options for withdrawing your consent can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Use of Google services
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise stated for a specific technology, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission.
Google Analytics
For website analysis purposes, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on a data processing agreement with Google. For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services." This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data sharing with Google within the scope of these data sharing settings is based on an additional agreement between data controllers. We have no influence on the subsequent data processing by Google. For the purpose of optimizing the marketing of our website, we use the so-called UserID function. This function allows us to assign a unique, persistent ID to your interaction data from one or more sessions on our online platforms, enabling us to analyze your user behavior across devices and sessions. We also use the Google Analytics extension "Google Optimize" to create and conduct tests. For web analytics, the Google Analytics extension "Google Signals" enables so-called "cross-device tracking." If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can generate reports about your usage behavior (especially cross-device user numbers), even if you switch devices. We do not process any personal data in this context; we only receive statistics generated by Google Signals. For web analytics and advertising purposes, the Google Analytics extension "DoubleClick" enables the recognition of your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.
YouTube Video Plugin
To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended privacy mode we use, transmitted to Google and subsequently processed by Google, only if you play a video.
Use of Facebook services
Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) from which user profiles are created using pseudonyms. As part of the so-called extended matching process, additional hashed information is collected and stored for matching purposes, which can be used to identify individuals (e.g., names, email addresses, and telephone numbers). For this purpose, the Facebook Pixel automatically sets a cookie when you visit our website, which automatically enables the recognition of your browser when you visit other websites using a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising. The information about your use of our website automatically collected by Facebook (by Meta) technologies is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Facebook can be found in Facebook's (by Meta) privacy policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. A European Commission decision regarding an adequate level of data protection for the USA exists as a basis for transferring data to third countries, provided the respective service provider is certified. Such certification is in place. Contrary to the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is issued, data transfers will continue to be based on standard data protection clauses of the European Commission. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these safeguards: standard data protection clauses of the European Commission.
Facebook Analytics
As part of Facebook Business Tools, statistics on visitor activity on our website are generated from the data collected via the Facebook Pixel about your use of our website. This data processing is based on a data processing agreement with Facebook (by Meta). This analysis serves to optimize the presentation and marketing of our website.
Facebook Ads (Advertising Manager)
We advertise this website on Facebook (by Meta) and other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision regarding the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers pursuant to Article 26 GDPR. The joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this agreement. Based on statistics about visitor activity on our website generated via Facebook Pixel, we conduct group-based advertising on Facebook (by Meta) using Facebook Custom Audiences by defining the characteristics of the respective target group. Within the framework of the extended data matching process used to determine the respective target group, Facebook (by Meta) acts as our data processor. Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we conduct personalized advertising via Facebook Pixel Remarketing. We use Facebook Pixel conversions for web analytics and event tracking to measure your subsequent user behavior after you have reached our website via a Facebook Ads advertisement. This data processing is based on a data processing agreement with Facebook (by Meta).
Other providers of web analytics and online marketing services
Use of the Vimeo video plugin to embed third-party content
To integrate third-party content, the Vimeo Inc. video plugin, 330 West 34th Street, 5th Floor, New York, NY 10011, USA ("Vimeo"), collects data (IP address, time of visit, device and browser information), transmits it to Vimeo, and Vimeo then processes it. This data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Google Analytics is automatically integrated into the Vimeo video plugin. For website analysis purposes, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about your use of our website that Google automatically collects is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you visit our website from within the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. We have no influence over or access to the data processing by Vimeo, including the settings and results of Google Analytics. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.
8. Social Media
Social plugins from Facebook (by Meta), Instagram (by Meta), Whatsapp
Our website uses social media buttons from social networks. These are simply embedded as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.
Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube
If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, can be found in the providers' privacy policies linked below. Should you require further assistance, please contact us. Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information about your use of our online presence on Facebook (by Meta) that is automatically collected by Meta Platforms Ireland is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visits to a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, and Argentina. A European Commission decision regarding an adequate level of data protection for the USA exists as a basis for transferring data to third countries, provided the respective service provider is certified. Such certification is in place. Contrary to the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is issued, data transfers will continue to be based on standard data protection clauses of the European Commission. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these safeguards: standard data protection clauses of the European Commission. Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visits to an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. A European Commission decision on an adequate level of data protection for the USA exists as a basis for transfers to third countries, provided the respective service provider is certified. Such certification exists. Notwithstanding the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is issued, data transfers continue to be based on standard contractual clauses of the European Commission. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. No adequacy decision from the European Commission exists for these countries. Our cooperation with you is based on these guarantees: Standard Contractual Clauses of the European Commission. YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA for which there is no adequacy decision by the European Commission. Our cooperation with them is based on Standard Contractual Clauses of the European Commission.
9. Contact options and your rights
Your rights
As a data subject, you have the following rights: pursuant to Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; pursuant to Article 16 GDPR, the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us; pursuant to Article 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or for the establishment, exercise, or defense of legal claims; pursuant to Article 18 GDPR, the right to request the restriction of processing of your personal data where the accuracy of the data is contested by you; the processing is unlawful, but you oppose its erasure; we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or you have objected to processing pursuant to Article 21 GDPR. In accordance with Article 20 of the GDPR, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, or to request its transmission to another controller; in accordance with Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your habitual residence, your place of work, or the location of our company headquarters.
Right to object
To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
Contact options
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.